Kissflow alternative – Gluu
As a former IDC analyst, I’ve taken a fact-based approach to comparing Gluu as a Kissflow alternative. We’re not looking to attract customers who aren’t a good fit. Below you’ll find summaries of what leading software review sites say about features and user feedback, plus an additional comparison from GPT-5 Thinking. I hope this helps you make a well-informed decision.
Features compared
Gluu and Kissflow are feature-rich tools covering virtually all core features. There are many similarities between the two, but Kissflow also includes an “app store” and an app development platform for providing end-users with easy-to-follow descriptions and check lists. The app-like approach to process management, however, means that users may miss the possibilities for building and revising workflows as well as for handling non-digital workflows.
Gluu
Kissflow
Total Features
94
Key Features
Task Management
Workflow Management
Process Modeling & Designing
Access Controls/Permissions
Workflow Configuration
Task Progress Tracking
Complete list of features on getapp.com
Total Features
126
Key Features
Task Progress Tracking
Progress Tracking
Workflow Management
Business Process Automation
Workflow Configuration
Access Controls/Permissions
Complete list of features on getapp.com
User reviews compared
While Kissflow definitely has good user reviews, Gluu is slightly ahead on all parameters. The lead is particularly clear in customer support and perceived value for money. If you are looking for having an app to support all your processes, Kissflow is probably the better option. However, if you are looking for a tool to build and adjust all your workflows in a more traditional way, and appreciate good customer support and value for money, Gluu should be your top pick.
Review comparison is available on softwareadvice.com
Interfaces compared
This is a matter of taste and personal preference. Gluu’s UI is based on Microsoft’s Fluent Design system for high resembles with everyday applications like Office 365, so if your company uses this then Gluu’s UX means fewer mentally demanding context-shifts for business users in everyday work.
Screenshot from Gluu
Screenshot from Kissflow
Use cases compared
This is the result from ChatGPT 5 Thinking’s from the prompt “write a comparison table where Gluu is objectively compared with Kissflow on the following parametres”:
| Criteria | Gluu | Kissflow |
|---|---|---|
| #1 Easy to implement and use | ✅ No-code SaaS platform with instant setup, minimal onboarding | ✅ Cloud-based with low-code builder, but more complex for non-technical users |
| #2 Makes your standard way of working easy to understand | ✅ Visual process maps with roles, tasks, and embedded work instructions | ❌ Focuses on workflow automation, but lacks process mapping clarity for end users |
| #3 Enables ongoing communications and feedback | ✅ Built-in commenting, notifications, Teams integration, and approval flows | ❌ Limited real-time collaboration and feedback within the process context |
| #4 Makes processes easier to execute the right way | ✅ Tasks, checklists, and work instructions are embedded for guided execution | ✅ Automation workflows guide execution but may need manual oversight |
| #5 Collects input and data to improve business processes | ✅ Built-in forms, user feedback, and exportable data via API | ✅ Forms and analytics available but require setup and customization |
| #6 Integrates with other systems to automate tasks | ✅ Open REST API, Azure-native, GraphDB, Swagger/OpenAPI support | ✅ Offers integration via Zapier, APIs, and pre-built connectors |
| #7 Ensures solid governance around processes | ✅ ISO 27001:2022 aligned, roles, version control, audit trails | ❌ Governance features are limited; more suited for SMBs than enterprise control |
| #8 Can work directly with AI agents | ✅ Exposes data and actions via REST API for AI automation use | ❌ No native AI support; depends on external integrations |
Reasons to choose one over the other
Choose Gluu if… you prefer a more traditional approach to building and revising workflows, require robust handling of non-digital workflows, and prioritize strong customer support and value for money in a comprehensive BPM solution.
Choose Kissflow if… you are looking for an “app store” and an app development platform to quickly provide end-users with easy-to-follow, app-like process descriptions and checklists, favoring an agile, modular approach to process management.